Customer Testimonials

We love to get feedback from you, our customers and friends.

If you would like to tell us how we did, please visit the manager's page and use the EZ web form or drop us a letter in the mail.

 

The Sleep Center Superstores

 

We just wanted to say another “thank you” for helping out with our new bed purchase. You were thorough, knowledgeable, helpful & patient. We appreciate all you did. We love our new bed. It’s great! Many blessings on your future success. We will definitely recommend you to anyone looking for a bed.

John & Deanna D.
Florida  

 

A “big” thank you for all your help getting the mattress replaced. Hope you enjoy…

Ray & Stephanie S.
Florida 

 

I wish to thank my salesman for going above and beyond the call to make sure I got the right mattress to get a good night's sleep. My back does not hurt anymore and I love my new mattress. I could never thank them enough for all they did for me.

Jeff S.
Ocala Florida

 

My name is Lee and I am beyond thrilled with the staff and management, who treated me like family. I'm a senior & their professionalism and knowledge of the product was beyond any I've ever encountered. I will not hesitate to refer family & friends alike to the Sleep Center.

God bless you all, sincerely,
Lee G.

 

A recent auto accident had caused me a lower back injury so my wife and I were needing to purchase a new mattress since our three year old one was not providing the comfort and support that I was now in need of.

Disliking the idea of having to buy another mattress because of all of the different choices available under so many names and styles and not to mention the usual “high” pressure commission sales reps we have come in contact with over the years I just knew this was not going to be pleasant.

We were looking to buy an all Natural Latex Mattress and our research found that The Sleep Center offered a brand by Pure LatexBLISS. Having just retired from retail sales after 31 years and providing integrity, professionalism, and the best customer service possible it was so very nice to be on the receiving end for once.

Our sleep consultant, Brent Spaulding, was more then gacious and helpful even “after” the sale when a hiccup occurred with our mattress. With the utmost attention to detail he saw that the mattress was replaced in the most timely manner.

The Sleep Center should be proud of the excellent service and professionalism its staff provides to its customers. In this day and age of poor customer service, it is rare to find such a dedicated and professional individual who can provide complete and expedient customer satisfaction. This professionalism extended down to their delivery personnel as well. They were very courteous/professional; they called me prior to delivery to pinpoint delivery time and were right on schedule.

The Sleep Center exceeding this customers' expectations. Their personnel do such a good job in dealing with customers that is makes it easy for us to recommend them to our family and friends who are looking to purchase mattresses.

Lynn & Joyce B
Ocala, FL

 

Dear Sleep Center,

I want to thank you for the assistance you provided with my recent purchase of a bed for my parents. They are extremely happy with the comfort of the new bed and look forward to many nights of tranquil sleep. I also wanted to let you know the customer service provided by your employees made this purchase a pleasant experience. The sales staff was great and the delivery team was prompt, efficient and entertained my dad as they went about their work of setting up the bed.

Thanks again for everything. It was a pleasure doing business with you and your staff. I will make sure I tell my friends about your store and service.

Sincerely,

Merriam N.

 

Thank you for the wonderful customer service & excellent set-up staff also! It truly makes a difference to have a great staff who know how to treat a customer! #10 the highest!

Sincerely,
Lori L.
Ocala, FL

 

Alene & I would like to thank you for getting our new mattress foundations. We know that you spent much time searching for information. You represent a first class company. We will continue to refer you to our friends. Thank you once again!

Les & Alene K.
Ocala, Florida

 

Well, I've slept on my new mattress for a week. It was just the right choice! Thank you for the good salesmanship and a fine product. I've recommended you to several people already. Take good care.

Cathy W.
Ocala, Florida

 

Hi -
I recently bought a mattress set at your store. . . I just wanted you to know how impressed I was with the sleep consultant - his knowledge of the different products, his courtesy, his professionalism, his overall demeanor. He represents your company extremely well and made is a pleasure to do business. Kudos!

P.S. And the new bed is great!

Sincerely,
Debbie N. - Ocala, FL

 

I visited The Sleep Center on June 9, 2006 for the second time, with the assistance of your staff I made a choice. Lucky for me they were able to deliver the mattress immediately. The delivery staff followed me home and set up the bed.

It was a pleasure to deal with all four of these young men. They were all very polite and helpful. I will definitely share my experience with everyone that is shopping for a mattress/bedding.

My choice of mattress has been a good one so far. I noticed an immediate restful night's sleep the first night.

For me purchasing a mattress was a stressful experience, but they made it a little easier. Thank you and keep up the good work.

Judy H. - Ocala, FL

 

Dear Sir:

I recently purchased a Sealy True Form King size mattress and box springs set at your Ocala store. I am totally satisfied with the product but even more pleased with the sales experience my wife and I encountered during our purchase. . . The staff was extremely courteous and very knowledgeable of the products they sell. After a complete review of the various brands and products shown to us we made the decision to buy the Sealy product. The entire process from the point of sale to the delivery and set up as well as the subsequent ordering of other selected items was a very positive and satisfying experience.

The Sleep Center should be proud of the excellent service and professionalism its staff provides to its customers. In this day and age of poor customer service, it is rare to find such a dedicated and professional individual who can provide complete and expedient customer satisfaction.

I would not hesitate to highly recommend that others shop at The Sleep Center.

Sincerely,

John A.H.

 

Stopped in your store at S.W. 93rd Court Road last week for directions to a store I had been dealing with for many years that had moved.

The sleep consultant tried hard to help me. Since your inventory is excellent, it was logical for me to explore the possibility of making my purchase with The Sleep Center.

The sleep consultant did an outstanding job of listening and showed me exactly what I wanted. It was easy and pleasant to conclude this purchase and delivery arrangements. . .

I've been in sales for 66 years and retired as a senior corporate executive in 93'.

Sincerely,
Pete W. - Ocala, FL

 

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